--- title: "Claude training for your team in Italy · Davide Scalera" description: "What Claude training should cover for a team in Italy: requests written as briefs, real documents, shared projects, usage rules, and the language question." url: https://davidescalera.it/en/guides/claude-training-for-teams-in-italy lang: en --- # Claude training for your team in Italy: what it covers and how to set it up from abroad We use Claude across the group and need to train the people in Italy: what should the course cover, and what do we settle first? short answer Claude training for a team in Italy covers four things: writing requests as briefs, working on the company’s real documents, building shared projects with instructions and files, and the rules on what can be uploaded. Before any date, settle which plan the Italian team is on, who administers it, and which language the course runs in. by **Davide Scalera**, trainer on Microsoft Copilot, Claude and Gemini, in English and Italian · updated 11 October 2026 ## What should Claude training cover for a team in Italy? The way of working with the tool, before the menus. Menus change every few months; how people ask, check and share holds. ▸ Writing requests as a brief: goal, context, audience, constraints, references. That is the difference between a generic answer and a draft someone can use. ▸ Working on real documents: contracts, tenders, minutes, proposals. This is where people see what the tool is for, and where they learn to check what it gives back. ▸ Building shared projects that hold the group’s instructions and reference files, so nobody starts from a blank page. ▸ Usage rules: what can be uploaded, what can’t, what gets read again before it leaves the company. If you have already trained teams elsewhere, the content should match, so the Italian team works the way the rest of the group does. The exercises are what changes: I build them on the tasks this team does every week, and a purchasing office in Italy works on different documents from a marketing team at headquarters. ## Which Claude plan is the Italian team on, and who runs it? Find out before you book anything, because the answer changes both the data question and what can be shown in the room. The data question first. Anthropic says that on its commercial products, such as the Team and Enterprise plans, it does not use inputs or outputs to train its models by default. On the personal plans (Free, Pro and Max) whether chats are used to improve the models depends on a setting the user chooses. If the group runs a Team or Enterprise organisation but part of the Italian office works on personal accounts opened on their phones, your company documents are sitting under different terms. Then the administration. On Team and Enterprise plans, connectors to other services are enabled by the organisation’s Owners, and Owners can limit which actions a connected service may take; shared skills are also provisioned by Owners. In a group, those Owners are often in IT at headquarters. If the course is meant to show a connector or a shared skill, someone at headquarters has to switch it on before the session, and the Italian team needs to know who to ask afterwards. The plan terms are public. Read them before handing out accounts, together with whoever answers for data protection in Italy. Sources: [Anthropic Privacy Center, commercial products (Team, Enterprise, API): by default inputs and outputs are not used for model training ↗](https://privacy.claude.com/en/articles/7996868-is-my-data-used-for-model-training) (read on 11/10/2026) · [Anthropic Privacy Center, consumer plans (Free, Pro, Max): chats are used to improve the models if the user allows it in the settings ↗](https://privacy.claude.com/en/articles/10023580-is-my-data-used-for-model-training) (read on 11/10/2026) · [Claude Help Center, Use connectors to extend Claude’s capabilities: an Owner or Primary Owner enables connectors, each person authenticates, Owners on Team and Enterprise can limit actions ↗](https://support.claude.com/en/articles/11176164) (read on 11/10/2026) ## Italian, English, or both? Ask the people who will be in the room, not only the country manager. The useful question is practical: in which language do you write the documents we’ll work on? The exercises run in that language, because the point is to work on real files, and a contract written in Italian is practised in Italian. The shared material, such as project instructions, saved requests and the usage rule, can stay in the group language, so it lines up with what other countries use. A team that writes in English all day, as often happens in export sales or IT, can do the whole course in English. With a mixed group, the language is decided before the course starts, because it changes the examples and the material. I teach in English and Italian, on site and remote, so the choice can follow the team rather than the trainer. ## How is the course organised, session by session? I split the programme into steps, and each one produces something written. ▸ How the tool works and where it fails: why it sometimes makes things up, what it sees of your files and what it doesn’t. The result is a shared vocabulary, which removes both the fear and the wrong expectations. ▸ The request as a brief: the five parts, tried on everyone’s own tasks. The result is the first saved requests. ▸ The company’s documents: comparing two versions of a contract, pulling the decisions out of a series of minutes, drafting a proposal. Everyone works on their own files and learns to check the output. ▸ Shared projects: instructions, reference material, who keeps them up to date. The result is at least one group project ready to use. ▸ Usage rules: what goes in, what doesn’t, who decides in unclear cases. The result is a draft of the team’s usage rule, which you can check against the group policy. Sessions work better one or two weeks apart: in between, people try things on real work and come back with their own questions. There is a separate guide on how many hours a team needs. ## Projects, skills and connectors: what to teach first, and what later? Projects first. A project in Claude has its own instructions, such as a tone or a role to keep, and a knowledge base of uploaded documents that sits behind every chat in it. On Team and Enterprise plans it can be shared with colleagues, and it becomes the place where the group keeps its context. Skills next. Anthropic describes them as folders of instructions, scripts and resources that Claude loads when a task calls for them; on Team and Enterprise plans an organisation Owner can provision them for everyone. They help when a task repeats the same way every time, and they make sense once the group can already write a good request. Connectors last. They link Claude to other services, such as Google Drive. An Owner enables them, each person then signs in with their own account, and Owners can limit what a connected service is allowed to do. In a group this is a decision for headquarters IT, taken before the course. Sources: [Claude Help Center, What are projects: project instructions, a knowledge base of uploaded files, sharing with colleagues on Team and Enterprise plans ↗](https://support.claude.com/en/articles/9517075-what-are-projects) (read on 11/10/2026) · [Claude Help Center, What are skills: folders of instructions, scripts and resources; on Team and Enterprise plans Owners can provision skills for all users ↗](https://support.claude.com/en/articles/12512176-what-are-skills) (read on 11/10/2026) · [Claude Help Center, Use connectors to extend Claude’s capabilities: enabled by an Owner, individual authentication, actions limited by Owners ↗](https://support.claude.com/en/articles/11176164) (read on 11/10/2026) ## What if the group also uses Copilot or Gemini? It happens a lot: Microsoft Copilot or Gemini inside the applications everyone opens each morning, and Claude for the people who work on long documents, analysis, and assistants built on the company’s own material. That doesn’t need two separate courses. How to write a request, how to check the result and what can be uploaded are the same in both, and they are taught once. Then the course shows which tool is for which job, so people don’t have to guess. What has to exist before the course is the rule: who uses what, and for which documents. In a group that rule usually comes from headquarters. If it doesn’t exist yet, part of the course goes into drafting it with the Italian team, and the draft goes back to you for sign-off. ## What should be left after the course? Four things that someone in the office can open the next morning. ▸ At least one shared project already set up, with the group’s instructions and files. ▸ The saved requests, organised by task, somewhere new ones can be added. ▸ The draft usage rule: what goes in, what doesn’t, what gets read again before it goes to a client. ▸ A plan for the first weeks: who tries what, and when you check in. A month later, half an hour with the local team leads tells you who uses the tool each week, on which tasks, and where it jammed. The end-of-course survey tells you whether people liked it; that half hour tells you whether the work changed, and it gives headquarters something to read beyond a satisfaction score. ## Frequently asked questions - What does Claude training for a company team cover? Writing requests as a brief, working on the company’s real documents and checking the output, building shared projects with instructions and files, and the rules on what can be uploaded and what can’t. - Can the course run in English for a team in Italy? Yes. I teach in English and Italian, on site and remote. The exercises run in the language people write their documents in; with a mixed group the language is decided before the course, because it changes the examples and the material. - Can we run it if some of the Italian team uses personal accounts? You can, but settle the plan first. On commercial plans Anthropic doesn’t train on inputs and outputs by default; on personal plans it depends on a user setting. For company documents the difference matters. - Who has to switch on connectors and shared skills? An Owner of the Claude organisation, on Team and Enterprise plans. In a group that is often IT at headquarters, so the decision is made before the course, together with whoever runs your systems. - Do we need a separate course from the Copilot one? No. The method is the same, and if the company uses both it is taught once. The exercises change: with Claude there is more work on long documents, analysis and shared projects. Courses, formats, languages, and how I build the exercises on your team’s documents are in the trainer profile. ## The trainer profile One PDF with what a decision-maker needs: courses, languages, formats, how I work, the criteria for choosing, the numbers. Plus a sample 16-hour Microsoft Copilot programme. - the courses I can deliver right away, by area, with durations - languages, locations, formats - how I run a session and what participants keep - the criteria for choosing an external instructor - the numbers, with their basis - a sample programme: Microsoft Copilot, 16 hours If you need the courses, the languages and the delivery formats before the programme: [the training page](https://davidescalera.it/en/training) related guides - [One-day Copilot training for a team in Italy: what happens in the day, and how to check the programmeWe’ve been sent an 8-hour Copilot programme for our people in Italy: is it any good?](https://davidescalera.it/en/guides/one-day-copilot-training-in-italy) - [Training your Italian subsidiary: in Italian, in English, or both?We need to train our people in Italy: which language, and what changes compared with the rollout we ran at home?](https://davidescalera.it/en/guides/training-your-italian-subsidiary) - [What an AI trainer costs per day in Italy, and what drives the rateWe have two quotes for the same AI course in Italy and they’re far apart: why?](https://davidescalera.it/en/guides/ai-trainer-day-rate-italy)